Employment
-
5-star Reviews addressed to my services given on the company's media platforms improved the business.
-
My presence was an energy core with unforgettable positive impact on the team's working efficiency.
-
Productive when multitasking under workload pressure.
The Slug and Lettuce (County Hall)
Sep 2015
-
Jul 2018
London, UK
Accomplishments
-
Operating the till and taking cash.
-
Assist in keeping the front-of-house and toilets clean and tidy, collecting empty plates & glasses.
-
Providing a professional, friendly and courteous service to all customers.
-
Taking drink and food orders from customers in the seated restaurant area.
-
Delivering drinks and food to customers at tables.
-
Working at private parties, conferences and hospitality lines.
-
Dealing with guest complaints in a friendly and efficient manner.
-
Passing on or responding to customers' requests and suggestions.
-
Working with regulations such as health and safety and licensing laws.
Responsibilities
Waitress
Stonegate Pub Company
-
Developed an understanding of customer needs.
-
Gained experience in maintaining quality small talk and engaging conversations, improving my communication skills.
Full & Part Time
Skills Used
-
Commercial awareness.
-
Multitasking and Communication.
-
High standards of personal presentation and customer service.
-
Ability and willingness to work late nights, weekends and with short notice.
-
Experience of serving large number of customers at functions & events.
-
Ability to work well within a busy, often fast-paced environment.
-
Keen to learn and develop new skills.
-
A great team player.
-
Maintain excellent time-keeping and attendance.
