Employment
Beechwood Inn Hotel
Sep 2014
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Jul 2015
Coventry, UK
Accomplishments
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Operating the till and taking cash
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Serving customers from behind the bar, offering advice on drinks.
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Assist in keeping the bar, front-of-house and toilets clean and tidy, collecting empty plates & glasses.
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Preparing the bar for service, restocking wines and spirits
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Providing a professional, friendly and courteous service to all customers.
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Taking food orders from customers in the seated restaurant area.
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Delivering drinks and food to customers at tables.
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Working at private parties.
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Dealing with guest complaints in a friendly and efficient manner.
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Answering or referring inquiries; monitoring logbook.
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Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy.
Responsibilities
Receptionist, Bar & Floor Staff
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Built and maintained great relationship with the team members and regular customers.
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Praised and valued for the ability to create a fun and friendly atmosphere.
Full Time
Skills Used
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Multitasking.
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Good knowledge of wine, spirits and beers.
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High standards of personal presentation and customer service.
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Ability and willingness to work late nights & weekends.
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Experience of serving large number of customers at functions & events.
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Ability to work well within a busy, often fast-paced environment.
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Keen to learn and develop new skills.
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Able to work individually behind a bar and as a great team player.
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Maintain excellent time-keeping and attendance.
