Employment
The Rockingham Arms
Sep 2015
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Oct 2015
London, UK
Accomplishments
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Operating the till and taking cash.
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Serving customers from behind the bar.
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Taking orders and delivering food to customers at tables.
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Advising customers with new products, current promotions and offers.
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Assisting in keeping the bar, front-of-house and toilets clean and tidy, collecting empty plates & glasses.
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Providing a professional, friendly and courteous service to all customers.
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Dealing with guest complaints in a friendly and efficient manner.
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Answering or referring inquiries; monitoring logbook.
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Ensuring all cash, charge, float and till procedures are carried out in accordance with company policy.
Responsibilities
Bar & Floor Staff
J.D. Wetherspoon Pub
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Represented a nexus of happiness, helping the staff feel more like a working family.
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All the regulars and guests were amazed and loved seeing me behind the bar.
Part Time
Skills Used
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Multitasking.
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Willingness to take on jobs to balance the team workload.
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Good knowledge of wine, spirits and beers.
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High standards of personal presentation and customer service.
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Ability and willingness to work late nights & weekends.
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Experience of serving large number of customers.
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Ability to work well within a busy, often fast-paced environment.
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Keen to learn and develop new skills.
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Able to work individually behind a bar and also a great team player.
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Maintain excellent time-keeping and attendance.
